Shipping to the United States – Important Information
Starting August 29, 2025, all shipments to the United States will be subject to taxes and duties, even for low-value orders. This means that packages will no longer be tax-free, even if their value is less than $800 USD.
Section 1 – Shipping Cost
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Shipments are made with DHL, FedEx, UPS or Estafeta.
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Taxes and duties incurred in the U.S. are the responsibility of the customer, in addition to the cost of shipping.
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For certain materials such as aluminium, steel and copper, the tax may be 50%.
Section 2 – Delivery Time
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We process and ship orders within business days (Monday to Friday).
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Orders placed before 2:00 p.m. ship the same day; after that time, ship the next business day.
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Delivery time is 5 to 7 business days, subject to customs and season.
Section 3 – Customs Procedures
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All packages must go through formal entry procedures in the U.S.
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The declaration of the country of origin is mandatory.
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All regulations and restrictions of the country must be complied with.
Section 4 – Shipping Address
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The order will be sent to the address you indicate at checkout.
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If you are not at home, the courier will make 2 to 3 delivery attempts before returning the package.
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In case of reshipment, shipping costs and duties will be at your expense.
Section 5 – Delivery Method
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We select the best shipping services based on the product and destination, including DHL, FedEx, UPS, and Estafeta.
Section 6 – Shipping Notification
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We'll email you or text message with the progress of your order and the tracking number so you can track it.
Section 7 – Receiving the shipment
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Please verify your products are complete and in optimal condition upon receiving your order.
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If you have any problems, please check our return policies.
Section 8 – Important Recommendations
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Please note that customs duties will be automatically applied upon receipt of your order.
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Plan your purchases considering the additional costs of taxes and shipping.
Section 9 – Contact Information
For any questions or clarifications regarding your shipments, we suggest you contact us with your order number or tracking number:
Mexicanartes
Mail: contacto@mexicanartes.mx
Telephone: +525513370133
mexicanartes.mx